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Owned and operated by Field Recover, our team is ready to answer questions about massage chairs, saunas, cold plunges, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return and what qualifies, please review our Return Policy page or send us a message.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Our team can walk you through each step.
How do I choose the right massage chair for my space?
Consider the dimensions of your room and the recline clearance the chair needs. Our product pages list the exact measurements, and our team is happy to help you compare models for your specific setup.
What type of power supply do your infrared saunas and red light therapy panels require?
Most of our saunas and panels plug into a standard household outlet. Specific voltage and amperage requirements are listed on each product page, so you can confirm compatibility before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team aims to reply to every inquiry within one business day so you are never left waiting.
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Your personal and payment information is protected with industry-standard encryption at every step.
Wellness Focused
Every product we carry is selected to support your recovery and relaxation goals at home.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by tracking on every shipment.
